Wow, what a day!
Our team decided to do a fun contest today to celebrate Leap Year by giving away free SPIbelts to those who could find a hidden frog on our website.
We thought the response would be good but we had no idea it would be so huge – it literally crashed our server.
Due to server issues, our “while supplies last” stretched to more than twice the allotted amount of SPIbelts, seeing more than 2,400 SPIbelts claimed.
Although there were more than 2,400 of you who were able to participate, we heard from many others who tried to reach the website and found it either down or unavailable.
I want to apologize – I’m sure that was frustrating for all who tried and were unable to participate in the promotion. I can promise you it was very frustrating for us because not only did our fans respond in a huge way, but we were unable to reward you for participating.
Today’s contest was meant to be a fun Thank You to our great community and I’m sorry that some found it to be a frustrating experience. It was a great learning experience for us and I want you to know how much we appreciate your participation and your support.
In a few days, when the website is running smoothly, we will post a coupon for you all to thank you again for your continued support and understanding of today’s events.
At the end of it all, the good news is that we learned a lot, including that you all love a good contest, so keep an eye out for more fun contests in the future – you can bet we’ll be prepared!
Founder of SPIbelt
P.S. As always, feel free to email us if you have any further questions or concerns at firstname.lastname@example.org (I receive all messages addressed to me personally).